WINK Visionβ„’

The Easiest Way to Monitor and Share Camera Feeds

User Guide β€’ 2025 Edition

πŸ“‹ What's Inside

Welcome to WINK Visionβ„’

WINK Vision makes watching multiple cameras as easy as watching TV!

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Watch Multiple Cameras

View up to 12 cameras at once on a single screen

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See on a Map

Find cameras instantly with our interactive map

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Control Access

Decide who sees what with simple drag-and-drop

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Works Everywhere

Use on your computer, tablet, or phone

Getting Started

πŸš€ First Time? Here's What You Need

Good news! WINK Vision works in your web browser - no software to install!

What You'll Need:

Logging In for the First Time

  1. Go to your WINK Vision website
    Your administrator will give you a web address like: https://cameras.yourcompany.com
  2. Enter your email and temporary password
    Type carefully - passwords are case-sensitive!
  3. Create your new password
    Make it strong: at least 8 characters with a mix of letters, numbers, and symbols
  4. You're in!
    Welcome to your dashboard - let's explore!
πŸ’‘ Pro Tip: Bookmark the login page for quick access next time!

Your Dashboard

🏠 Your Home Base

When you log in, you'll see your dashboard with big, friendly buttons:

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Multi Viewer

Watch multiple cameras at once

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List View

See all cameras in a list

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Map View

Find cameras on a map

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Heat Map

See camera coverage areas

What Else You'll See:

πŸ“Š Quick Stats

🌀️ Weather Info

See current weather for different regions right in the header!

Watching Cameras

πŸŽ₯ The Multi-Camera Viewer

This is where the magic happens! Watch multiple cameras on one screen.

Choose Your Layout

Layout Options: From 1 camera fullscreen to 12 cameras in a grid - pick what works for you!
Layout Best For
1Γ—1 (Single) Focusing on one important camera
2Γ—2 (4 cameras) Monitoring a small area
3Γ—3 (9 cameras) Standard monitoring setup
4Γ—3 (12 cameras) Maximum coverage
Custom Layouts Mix of large and small views

Layout Examples

4 Camera Layout (2x2)
4 Camera Layout (2Γ—2) - Perfect for monitoring key areas
6 Camera Layout (2x3)
6 Camera Layout (2Γ—3) - Great balance of coverage
9 Camera Layout
9 Camera Layout - Standard monitoring setup
10 Camera Custom Layout
10 Camera Custom Layout - Mix of large and small views

Adding Cameras - It's Easy!

  1. Click any empty box
    A list of available cameras appears
  2. Pick a camera
    Just click on the one you want
  3. Watch it appear!
    The video starts playing automatically

Want to Rearrange?

Just drag any camera to a new spot - other cameras will move out of the way!

Handy Controls

Using Maps

πŸ—ΊοΈ Find Cameras on the Map

Sometimes it's easier to find cameras by location. That's where our map comes in!

Map Markers

Camera markers are color-coded:

Using the Map

To Do This Do This
Zoom in/out Use mouse wheel or +/- buttons
Move around Click and drag the map
View camera Click on any marker
Filter by area Use the dropdown menus

πŸ”₯ Coverage Heat Map

Want to see where you have the most camera coverage? The heat map shows you!

On Your Phone

πŸ“± WINK Vision Goes Where You Go

✨ No App Needed! WINK Vision works great in your phone's web browser.

Mobile Features

πŸ‘† Touch Controls

Tap, swipe, and pinch - just like your favorite apps

πŸ“± Smart Layout

Automatically adjusts to your screen size

πŸ’Ύ Save Data

Reduced quality option for cellular connections

Mobile Tips

Managing Users (Admins Only)

πŸ” Admin Section: Only administrators can access these features.

πŸ‘₯ Adding New Users

Need to give someone access? It's simple!

  1. Click "Add New User"
    Find this in the Users section
  2. Fill in their details:
    β€’ Name
    β€’ Email (they'll use this to log in)
    β€’ Temporary password
    β€’ Choose their role (see below)
  3. Click "Create User"
    They'll get an email with login instructions

Understanding User Roles

System Administrator

Can do everything - manage users, cameras, and system settings

Administrator

Can manage users and camera access, but not system settings

Operator

Can view cameras and use all monitoring features

Reporter

Can view cameras and add notes/comments

Viewer

Basic view-only access

🎯 Camera Access Control

This is where you decide who can see which cameras - and it's super easy with drag-and-drop!

The Magic of Drag-and-Drop

Left side: Cameras they CAN'T see
Right side: Cameras they CAN see
Just drag cameras between sides!

Quick Selection Tips

Managing Cameras (Admins Only)

πŸ“Ή Adding Cameras to the System

  1. Click "Add New Camera"
    In the Camera Manager section
  2. Enter camera information:
    β€’ Camera name (like "Main Entrance")
    β€’ Camera number (unique ID)
    β€’ Stream URL (from your camera system)
    β€’ Location info (optional but helpful!)
  3. Save the camera
    It's now available for users!
πŸ’‘ Naming Tip: Use descriptive names like "Parking Lot - North Side" instead of just "Camera 1"

When Things Go Wrong

πŸ”§ Common Issues & Quick Fixes

πŸ˜• Can't Log In?

πŸ“Ή No Cameras Showing?

🎬 Video Won't Play?

🐌 Running Slowly?

Pro Tips & Shortcuts

⌨️ Keyboard Shortcuts

Work faster with these handy shortcuts:

Press This To Do This
F Go fullscreen
ESC Exit fullscreen
1-9 Jump to camera slot
Space Pause/play camera
? Show help

πŸ’‘ Power User Tips

Save Your Layout
Your camera arrangement is automatically saved - it'll be there next time!
Quick Camera Switch
Double-click any camera to swap it with the first slot
Bandwidth Saver
Cameras only load when you add them - saving bandwidth

Getting Help

πŸ†˜ Need Assistance?

Try These First:

Still Need Help?

Contact Your System Administrator

They can help with:

For WINK Vision Support:
πŸ“§ Email: support@wink.co
πŸ“ž Phone: +1-312-281-5433
🌐 Web: wink.co

WINK Visionβ„’ - Enterprise Camera Management Made Easy

Β© 2025 WINK Streaming, Inc. All rights reserved.

Version 1.0 β€’ User Guide